October 12, 2023 · 1 minute read

Improved Reporting & Refund Options

Improved Reporting & Refund Options

We’ve launched a major update to how iTickets classifies ticket and fee revenue, giving you greater flexibility and improved reporting.


Fees are now conveniently separated in orders and reports. You can quickly see a breakdown of specific fee types like rebates, taxes, and facility fees. 


Example from the Order Details Page:

Example from the Transaction Details Report:

You can also now refund or void individual tickets and fees easily from within an order: 

Check out the updated tutorial for more details and examples.


                                                         Thank you!